You may have a statutory right to cancel his insurance within a short period. You should refer to your policy summary or document for full details. Should you exercise your statutory right, you will be entitled to a pro-rata refund of premium less an amount that reflects our administrative cost of arranging and cancelling the insurance.

Please refer to our tariff of Charges for details of fees which we charge for mid-term adjustments, renewal or in the event of cancellation of the policy. If a shortfall in premium arises from cancellation, all or any costs incurred as a result of recovering our ‘’quotemetoday.co.uk’’ costs will be automatically added to any shortfall.

We intend to provide a high level of service at all times. However, should you have reason to complain, you should contact out compliance officer at the above address. You may be entitled to subsequently refer your complaint to the Financial Ombudsman Service. Their website address is www.financisal-ombudsman.org.uk.

Please refer to your policy summary or document for details of how to make a claim. You should notify your insurer immediately should you be aware of any circumstances which may lead to a claim.