Tariff of Charges
In order to cover our administration costs, it is necessary for us to make the following standard charges in addition to any charges made by the insurers.
Administration set up fee for new policies – you will be advised of the amount before
you commit to the insurance – Up to 35% of the premium
Policy set-up fee when the policy is cancelled PRIOR to inception. – £50.00
Where copies of call recordings are sent to clients – £20.00
Alterations and/or additions – up to £90.00
Any MID amendment requested through Quotemetoday.co.uk LLP – £25.00
Charge on 1st instalment of 50/50 payment – £20.00
Renewal Administration – up to 35% of the premium
Duplicate Documents – £25.00
Cancellation of policy – 25% if refund
Reinstatement of direct debits (If possible) – £20.00
Cancellation Rights
Should you wish to exercise your statutory right to cancel your policy, we reserve the right to charge a minimum admin fee of £50.00 to cover our cost of setting up the policy in
addition to any Insurer charge. Please refer to your policy booklet for information on short period cancellation refunds.
Minimum and Deposit Premiums (M & D)
Please note that your commercial insurance policy may be subject to Minimum & Deposit premium. In this case there is no refund in the event of cancellation and you will be
liable for 100% of the premium even if you are paying by instalments. You will be notified from the outset if your policy is subject to this condition. If you are unsure whether your
policy is subject to a Minimum & Deposit premium, please contact us.
Terms and Conditions of Business
About Us
Quotemetoday.co.uk LLP of Ground Floor Unit 3, Estuary View Business Park, Whitstable, Kent, CT5 3SE is authorised and regulated by the Financial Services Authority (FSA),
Firm Reference No. 485972. We are authorised to arrange and advise on insurance and deal as an agent of Insurers in respect of non-investment insurance policies. Details of
our registration are available on the FSA’s website www.fsa.gov.uk/register or on 0845 606 1234.
We provide advice on the basis of a fair analysis of the market, from a number of Insurers or in the case of legal expenses, from a single Insurer.
Your Duty of Disclosure
Your insurance is based on the information supplied to us and it is your duty to ensure that the information is complete, accurate and remains current and that any facts that may
influence an Insurer’s decision to accept and pay a valid claim are disclosed.
Failure to disclose material information may invalidate your insurance and could mean that part, or all, of a claim may not be paid.
How to Cancel
You may have a statutory right to cancel this insurance within a short period. You should refer to your policy documents for full details. Should you exercise your statutory right,
you may be entitled to a pro-rata refund of premium less an amount that reflects our administrative cost of arranging and cancelling the insurance.
Fees & Charges
Please refer to our Tariff of Charges for details of fees which we charge for mid-term adjustments, renewal or in the event of cancellation of the policy.
Complaints
We intend to provide a high level of service at all times. However, should you have reason to complain, you should contact our Compliance Officer at the above address. You may
be entitled to subsequently refer your complaint to the Financial Ombudsman Service. Their website address is www.financialombudsman.org.uk
How to Make a Claim
Please refer to your policy documents for details of how to make a claim. You should notify your Insurer immediately should you be aware of any circumstances which may lead
to a claim.
Information Protection
All your personal information will always be treated as private and confidential and only released on your instruction or to administer your insurance. Exceptionally we may release
information as required by law or in the course of an FSA regulated review of this firm’s activities. The information supplied to our office in connection with your insurance proposal
will be released to Insurers in the course of arranging quotations and cover and for claims purposes. In terms of the Data Protection Act 1988, you have right of access to your
personal information that is held in our electronic and manual records. Should you have any query in this regard, kindly contact our Compliance Officer at the above address.
Protecting Your Money
The premium you pay is protected at all times as required by the Financial Services Authority regulations. Premiums we collect on behalf of the Insurers is treated as paid to the
Insurer and is put into a separate statutory trust client bank account. We may need to pay premiums to a specialist broker who will always also be authorised and regulated by
the FSA. We reserve the right to interest earned on monies in trust.
Compensation Arrangements
You are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on
the type of business and the circumstances of the claim. The compensation relating to insurance advice and the arrangement of cover is provided up to £2000 and 90% of any
amount successfully claimed in excess of £2000. In respect of compulsory classes of insurance, compensation in respect of advice and the arrangement of cover is not limited.
Further information about the compensation scheme is available from the Financial Services Compensation Scheme at www.fscs.org.uk/information and www.financial-ombudsman.
org.uk
Acceptance of these terms of business by you is deemed as consent for us to act in this manner.
We are authorised and regulated by the Financial Services Authority
Our FSA registration number is (485972)
